How to Select a Court Reporting Firm
Court reporting is a greatly specialized skill that takes a special kind of person to do it well. There are many firms but not all are good at their work. To hire the best court reporting firm, you should consider these factors.
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Ensure a firm delivers top-notch transcripts. When you obtain your transcript from a court reporting service, you need to ensure that the outcome of the work you are investing in is of high quality. Check if the transcript meets minimum transcript formats stipulated by the state licensure board. Also, check the ease with which the transcript unbinds. Always ensure you get 3-hole punched transcripts as you can unbind them easily for internal copying purposes.
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Put time management into consideration. Court reporting firms use much of their time working independently. The good firms know how to plan their schedule. They manage their time well so as to deliver a precise transcript on time. Also, they prioritize their activities and tasks to meet their responsibilities.
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?Consider a one-stop firm. No one wants to deal with a variety of vendors. When choosing a court reporting firm, make sure you select the one that can handle as numerous elements of the deposition as possible. With a single phone call, you should be in a position to plan the videographer, the interpreter, the conference suit, the court reporter, and more. If a firm cannot do all these, continue seeking for a firm that can avail all of them under one roof.
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Make sure a firm offers a written satisfaction guarantee. When working with a court reporting service, your desire is to ensure they avoid any risk of hiring them, more so at the start when you still have doubts about them, by issuing you with a satisfaction guarantee. In case a potential court reporting firm seems hesitant when it comes to issuing a written guarantee of satisfaction, be it the invoice, the transcript, or the court reporter, run for your safety.
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Hire a reputed court reporting firm. Just as it is important with getting referrals when in search of other service providers, so it is with choosing a court reporting firm. Ensure the firm you are about to select have great testimonials and recommendations from past and present clients. A good reputation guarantees that a firm will do all it can to deliver.
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Be keen on the website. These days, there is no excuse why a firm should not possess a website complete with client login, a whole host of credential depository features and deposition scheduling. A great site that facilitates online scheduling with client logins for time-saving reasons is mandatory in this age. Before scheduling online with a firm, ensure it offers confirmation numbers after you place an order.
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Factor in professional support. You should go for a court reporting firm that provides great customer service. No one desires long-winded menu alternatives and voice mail, press 1 for this, and any automated services. Your court reporting firm ought to have real, live individuals you can speak to. These people are supposed to be professional and friendly so that they can avail all the needed help.